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ENTRANCE AND RETAIL ASSISTANT.

Closing Date: Monday 6th November 2017


ABOUT THE ROLE

This role will see you responsible for welcoming guests and visitors to the zoo. You will ensure operation of the front entrance is undertaken and the guest experience is of the highest quality. You will be responsible for taking entrance fees, payment and booking of experience, purchasing of retail items etc. and other general administration as requested by the Operations Manager.


ABOUT YOU

Our ideal candidate will be a motivated and enthusiastic individual, with exceptional customer service and communication skills. You will need to have the ability to interact positively with visitors and the enthusiasm to go that extra step. You will need to be a great team player and be able to deliver the highest levels of customer service.

The ideal candidate will have experience in a similar environment although this is not essential as training will be given upon induction.


HOURS OF WORK

This is a zero hour contract of which work will mainly consist of weekends and public/school holidays. We use a system called BrightHR to notify of rotas in advance and training will be given upon induction.


TO APPLY

If you would like to apply, please send a copy of your CV and covering letter to:

[email protected]

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ANIMAL KEEPER - Fixed Term (6 month) Part Time

Closing Date: Friday 17th November 2017


We are looking to add a dedicated animal keeper to our team, on a varied hour, fixed term contract, working with a variety of taxa.

The ideal candidate will be highly motivated and passionate about wildlife, with the skills required to communicate this to our visitors.

You must be able to demonstrate knowledge of modern zoo practices relating to husbandry, nutrition, enrichment and veterinary care as well as understanding the importance of research and conservation activities.

The successful candidate should have previous experience working with animals in a similar role in a zoological collection and hold a relevant qualification in animal management such as the DMZAA or equivalent.

The position also includes educational work, providing tours to school groups and assisting with outreach activities.

Delivering talks, feeds and animal experiences are also an important part of the position.


HOURS OF WORK

This is a variable hour, fixed term 6 month contract, with a minimum of 3 days a week on a flexi rota system which includes working regular weekends and bank holidays as well as being on call for out of hour's emergencies and working sometimes early or late to meet business needs. 

For the right candidate, the position has the potential to become full time.

We use a system called BrightHR to notify of monthly rotas in advance and training will be given upon induction.


Skills:

• Relevant qualification.

• Previous experience working within a zoological collection.

• Motivated and enthusiastic individual who can work alone and as part of a team.

• Good verbal and written communication skills.

• Good organizational and time management skills.

• Excellent hygiene standards.

• Computer literate

• Wide knowledge of biology, ecology and captive requirements of taxa relevant to the collection

• Flexible approach to work and ability to work under pressure

• Full clean driving license is preferable but not essential.


Good understanding of health and safety within the work place are also essential.


TO APPLY

If you would like to apply, please send a copy of your CV and covering letter to:

[email protected]

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